| www.themara.com.auPO Box Q1551, QVB NSW 1230, AustraliaTel: 02 9299 5446 1 October 2006 Code ofCONDUCT The Australian migration advice profession sets high standards. Their highlevels of knowledge of Australian migration law/procedures and professional andethical conduct elevates Australian agents to amongst the most professional inthe world.This Code of Conduct sets out in detail their professional and ethical standards.Clients can feel assured that the Code has legal force as it is set out in Schedule 2of Regulation 8 of the Migration Agents Regulations 1998.Copies of this Code of Conduct are displayed prominently in all agents’ officesand in their office waiting areas and are made available to clients on request.The Code is also available on the Migration Agents Registration Authority’swebsite at www.themara.com.au. IndexPart 1 Introduction 1Part 2 Standards of professional conduct 3Part 3 Obligations to clients 8Part 4 Relations between registered migration agents 9Part 5 Fees and charges 10Part 6 Record keeping and management 12Part 7 Financial duties 13Part 8 Duties of registered migration agents to employees 15Part 9 Complaints 16Part 10 Termination of services 17 Part 11 Client awareness of the Code 18 The Migration Agents Code of Conduct is authorised by the requirements of the MigrationAgents Regulations 1998, Schedule 2, Regulation 8 and the Migration Act 1958 Subsection314(1).
This Code of Conduct should be displayed prominently in the registered migration agent’soffice.
If a client believes that a registered migration agent has acted in breach of this Code ofConduct, a complaint can be made in writing to:
Migration Agents Registration AuthorityPO BOX Q1551QVB NSW 1230 | | |
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